It's your choice!
B2C
Leadtime
Please choose
- 48 hours *
- 24 hours overnight **
- Fixed Delivery Time
- * Standard lead time
- ** With a few exceptions in Germany
* Standard lead time
Pre advice
Please choose
- Pre advice by phone
- Pre advice by sms or e-mail
- By call of delivery driver
Delivery
Please choose
- Up to front door
- To room of choice (one-man-handling)
- To room of choice (two-man-handling)
Further options
Please choose additionally
- Coverage insurance
- Coverage for hidden damage
- Multicolli
- Drop shipping service
Returns
Please choose
- Return of delivered goods (incl. pre-advice)
- Packaging disposal
- Removal of electric appliances
B2B
Leadtime
Please choose
- 24 - 48 hours standard delivery *
- 24 hours overnight *
- Scheduled delivery 12 PM **
*With a few exceptions in Germany
- * With a few regional exceptions in Germany
- ** Only in combination with overnight with exceptions
Pre advice
Pre advice on request:
- Avis per Telefon *
- Avis per SMS, E-Mail *
- By call of delivery driver
- * 24-hour runtime extension
Delivery
We deliver
- Up to your warehouse facility or frontdoor
Further options
Please choose additionally
- Coverage insurance
- Coverage for hidden damage
- Multicolli
- Pick-up /drop shipping service
Returns
Please choose
- Retun of delivered goods
Applicable for all services
Dimensions and weight
We handle XXL shipments
- 6,10m in length
- 2.500kg max per shipment, 1.000 per colli, moveable by forklift
- 100kg max per colli, room of choice (two-man- handling),
- 60kg (max.) je Packstück, frei Verwendungsstelle UNO (Ein-Mann-Zustellung)
Digital
We manage IT connectivity
- Tracking from beginning to end
- POD (proof of delivery)
- Standard interface for transmission of shipment data, alternatively tailormade solution
Leadtime
Pre advice
Delivery
Further options
Returns
B2C
Please choose
- 48 hours*
- 24 hours overnight**
- Fixed Delivery Time
- * Standard lead time
- ** With a few regional exceptions in Germany
Pre advice on request
- By phone
- By sms or e-mail
- By call of delivery driver
We deliver
- Up to front door
- To room of choice (one-man-handling)
- To room of choice (two-man-handling)
Please choose additionally
- Coverage insurance
- Coverage for hidden damage
- Multicolli
- Drop shipping service
Please choose
- Return of delivered goods (incl. pre-advice)
- Packaging disposal
- Removal of electric appliances
B2B
Please choose
- 24 - 48 hours standard delivery*
- 24 hours overnight*
- Scheduled delivery 12 PM**
- * With a few regional exceptions in Germany
- ** Only in combination with overnight with exceptions
Pre advice on request
- By phone*
- By sms or e-mail*
- By call of delivery driver
- *Runtime: 48h
We deliver
- Up to your warehouse facility or frontdoor
Please choose additionally
- Coverage insurance
- Coverage for hidden damage
- Multicolli
- Pick-up /drop shipping service
Please choose
- Retun of delivered goods
for all services
Applicable
Dimensions and weight
We handle XXL shipments
- 6,10m in length
- 2.500kg max per shipment, 1.000 per colli, moveable by forklift
- 100kg max per colli, room of choice (two-man- handling),
- 35kg (max<) by colli
for all services
Applicable
Digital
We manage IT connectivity
- Tracking from beginning to end
- POD (proof of delivery)
- Standard interface for transmission of shipment data, alternatively tailormade solution
What do you require?
Numerous choices - many solutions!
24 -48 hours standard delivery B2B
The standard transit time for B2B shipments is 24–48 hours nationwide.24 hours (overnight)
With the overnight shipment service, we offer a guaranteed transit time of 24 hours and a delivery commitment by 4:00 PM for both B2B and B2C shipments. B2C shipments must also include driver notification. It is not available nationwide in Germany, and there are requirements regarding the marking of the shipments.Scheduled Delivery 12 PM
Scheduled delivery is only possible for overnight shipments. It is carried out on the business day following dispatch by 12:00 PM. It is only bookable for regions where overnight service is also offered, with some additional regional restrictions.48 hours delivery B2C
The standard delivery time for e-commerce/B2C shipments (to private consignees) is 48 hours. This is due to the fact that we pre advice shipments to private consignees prior to delivery to ensure seamless transport. This lead time might take longer if the consignee chooses to postpone the delivery date.Fixed Delivery Time
An individual option to have your shipment delivered at a fix date. You will be able to choose a fix date - but not the delivery time!24 -48 hours standard delivery B2B
The standard transit time for B2B shipments is 24–48 hours nationwide.24 hours (overnight)
With the overnight shipment service, we offer a guaranteed transit time of 24 hours and a delivery commitment by 4:00 PM for both B2B and B2C shipments. B2C shipments must also include driver notification. It is not available nationwide in Germany, and there are requirements regarding the marking of the shipments.Scheduled Delivery 12 PM
Scheduled delivery is only possible for overnight shipments. It is carried out on the business day following dispatch by 12:00 PM. It is only bookable for regions where overnight service is also offered, with some additional regional restrictions.48 hours delivery B2C
The standard delivery time for e-commerce/B2C shipments (to private consignees) is 48 hours. This is due to the fact that we pre advice shipments to private consignees prior to delivery to ensure seamless transport. This lead time might take longer if the consignee chooses to postpone the delivery date.Fixed Delivery Time
An individual option to have your shipment delivered at a fix date. You will be able to choose a fix date - but not the delivery time!24 -48 hours standard delivery B2B
The standard transit time for B2B shipments is 24–48 hours nationwide.48 hours delivery B2C
The standard delivery time for e-commerce/B2C shipments (to private consignees) is 48 hours. This is due to the fact that we pre advice shipments to private consignees prior to delivery to ensure seamless transport. This lead time might take longer if the consignee chooses to postpone the delivery date.24 hours (overnight)
With the overnight shipment service, we offer a guaranteed transit time of 24 hours and a delivery commitment by 4:00 PM for both B2B and B2C shipments. B2C shipments must also include driver notification. It is not available nationwide in Germany, and there are requirements regarding the marking of the shipments.Fixed Delivery Time
An individual option to have your shipment delivered at a fix date. You will be able to choose a fix date - but not the delivery time!Scheduled Delivery 12 PM
Scheduled delivery is only possible for overnight shipments. It is carried out on the business day following dispatch by 12:00 PM. It is only bookable for regions where overnight service is also offered, with some additional regional restrictions.Pre advice by phone
Type of service, especially for private consignees who are informed of the upcoming delivery by phone. The consignee has the chance to postpone the delivery date.
Pre advice by mail or sms
Service for private consignees, delivery pre advice by mail or sms. The consignees may choose to postpone the delivery date by web-service.
By call of delivery driver
Phone call by delivery driver 30 minutes to delivery. B2C clients will be able to choose a leadtime of 24 hours if pre advised by online shop or retailer.
Delivery to front door
Standard delivery for B2B or B2C consignments. For B2B we respect to local unloading option on site.
Room of choice (one-man-handling)
The driver will deliver your consignment 35kg per colli to your room of choice. This includes the apartment of private consignees. The shipment may consist of more than one colli.
Room of choice (two-man-handling)
Two people will deliver your consignments up to 100kg per colli to your room of choice. This includes the apartment of private consignees. The shipment may consist of more than one colli.
Insurance coverage
Optional full coverage of damage and loss. (mandatory service for room of choice)
Hidden damage
Optional coverages for damages not visible in the delivery process. This may include damaged content of undamaged packages.
Multicolli
A GEL shipment may consist of more than 1 colli. Customers may send multicolli consignments with a small surcharge applicable for each colli.
Pick up /Drop shipping services
We will regularly collect goods from one point to deliver anywhere throughout Europe. This point of collection doesn’t have to be your premises. This is a preferred option for e-commerce retailer to deliver directly from manufacturers, wholesalers, or fulfillment warehouses to private consignees. Applicable also for multichannel solutions including your online or retail point of sale. Of course, you may also choose this service for regular returns from any collection point to your own premises.
Shipment return
Of course, we will collect shipments delivered by us if required. In case of B2C consignee we will pre advice the collection. This also applies for the room of choice service (1-man- handling, 2-man-handling)
Packaging disposal
You may choose to have packaging removed by us as an optional service on delivery
Return of electric appliance.
You may choose to have the return of old electric appliance as an option on delivery.